at Utah State University in Logan, Utah, United States
The Public Safety Dispatcher will receive and process emergency calls from the public requesting police, fire, medical, security or other emergency services. Gather essential information from callers and dispatch the appropriate first responders to the scene. Must be organized, adept at multi-tasking, level-headed, and trustworthy.
Expected work hours will include Weekdays, Weekends, Holidays Day/Swing/Grave Shifts. Part-Time Hours up to 28 per week.
Primary responsibilities of this position include but are not limited to:
+ Uses a computer-aided dispatch system to: receive emergency calls from the public requesting police, fire, medical or other emergency services. Determine the nature and location of the emergency; determine priorities, and dispatch police, or other emergency units as necessary and in accordance with established procedures.
+ Dispatch maintenance and other university personnel to incidents that require immediate action to ensure the safety and security of the campus.
+ Closely monitor emergency and life-safety systems and alarms, such as fire detection, intrusion detection, access control, and security cameras.
+ Maintains contact with all units on assignment, maintain status and location of police.
+ Answers non-emergency calls for assistance.
+ Enter, update and retrieve information from a variety of computer systems.
+ Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.
+ Monitor several complex public safety radio frequencies.
+ Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
+ Other duties as assigned.
+ High School Diploma or GED
+ Applicant must pass criminal background check
KNOWLEDGE, SKILLS, AND ABILITIES:
+ Knowledge of communication equipment and campus facilities
+ Skill in the use of personal computer and related software application
+ Skill in handling complaints and problems
+ Ability to organize information and prioritize tasks effectively
+ Ability to communicate effectively orally, electronically and in writing
+ Ability to maintain confidentiality
+ Ability to maintain control and composure in a fast-paced, stressful environment
+ Ability to make decisions when administrators are not present
+ Ability to work accurately under pressure, while responding to the many needs of the office at once
+ Decision Making
+ Problem Solvi
Utah State University
Logan, Utah 84321