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Claims Adjuster - Crop I

at QBE The Americas in Boise, Idaho, United States

Job Description

Primary DetailsTime Type: Full time

Worker Type: Employee

At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference.

This opportunity is accountable for responding to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations.

Primary Responsibilities

* Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
*Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
*Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
*Accurately document, process and transmit loss information in order to determine potential damages
*Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
*Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education

* High School Diploma/GED

Required Experience

* NA

Preferred Competencies/Skills

* Effective verbal and written communication skills
*Work effectively under pressure; able to comply with tight deadlines
*Collaborate with internal staff and external customers
*Use relevant information and individual judgment to comply with organizational and legal regulations
*Establish and maintain effective, trusting and respectful relationships with others
*Complete tasks attentively and thoroughly
*High attention to detail
*Work independently with little to supervision
*Communicate outside the organization and share information as a positive aid to achieve best practices and objectives

Preferred Education

* Associate's Degree or equivalent combination of education and work experience

Preferred Experience

* Experience with agriculture and/or farming

Preferred Licenses/Certifications

* Crop Adjuster Proficiency Program (CAPP)

Preferred Knowledge

* Applied knowledge of agriculture and crop farming
*Working knowledge of crop insurance regulations, policies, procedures and best practices
*Working knowledge of investigative techniques and legal research methodologies
*Basic knowledge of Microsoft Office Suite

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:

*We are customer-centered
*We are technical experts
*We are diverse
*We are fast-paced
*We are courageous
*We are accountable
*We are a team

All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices

US Only - Travel Frequency

* Frequent (approximately 10+ trips annually)

US Only - Physical Demands

* Field agents: Work is generally performed in both an office environment and remote external environments that may present exposure to adverse environmental conditions dependent on customer location. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Must be able to walk on uneven ground, climb, bend, stoop, use a step, crawl and/or kneel. Incumbent may be exposed to environments that present hazardous weather, chemicals and/or animals. Incumbent must be able to lift up to 25 lbs.

US Only -... For full info follow application link.

Equal Employment Opportunity  

The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.

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Job Posting: 1872756

Posted On: Sep 23, 2022

Updated On: Sep 30, 2022