CASA Case Intake & Database Coordinator

at Family Advocates in Boise, Idaho, United States

Job Description


 General Summary 

The Database Coordinator is responsible for the daily operation of the database, which emphasizes keeping accurate Child Protection Act case records. The Database Coordinator reports directly to the CASA Database Administrator and ultimately the CASA Program Director. The Database Coordinator is responsible for ensuring all case information is accurately input, tracked, and maintained. They will also identify best practices and recommend procedures and solutions for database accuracy and efficiency. 

Essential Job Functions 

The work breakdown will be approximately 90% data management and entry and 10% other duties. 

  • Maintain strict standards of confidentiality, specifically not disclosing, sharing, discussing, or otherwise making known with any staff, volunteer, public, or otherwise unauthorized persons; 
  • Maintain an efficient electronic file system for all case files for a large volume of Child Protection Act court proceedings; 
  •  Maintain all initial court files and records in DropBox and case management system; 
  • Input data timely, with minimal errors, while following local data management plan; 
  • Liaison with County Clerks in four counties and Idaho Department of Health and Welfare representatives to ensure timely receipt of new case documentation, placements, and referrals; 
  • Audit database and ensure integrity and accuracy of data; 
  • Work in multiple databases simultaneously and with ease; 
  • Work with the Case Intake & Database Administrator and CASA Program Director on a regular basis to track trends, discuss cases, and ensure the team is kept informed of all relevant information; 
  • Be available to answer questions from the team and coworkers regarding the database or new cases. 


Job Criteria 

Minimum Qualifications 

  • High school diploma or Associates Degree; 
  • At least one year of experience with database management or similar role; 
  • Fast and accurate typing skills (40-60 words per minute); 
  • Good understanding of MS Office programs; 
  • Superior organizational and multi-tasking abilities; 
  • Excellent written and oral communication skills. 
  • Knowledge of child abuse and the child welfare system or experience in volunteer management. 
  • Valid Idaho driver's license and current car insurance. 


Key Skills & Competencies 

  • Impeccable attention to detail 
  • Demonstrated ability to remain calm and focused in stressful situations 
  • Timely, reliable attendance 
  • Professional appearance 



  • Teamwork 
  • Critical thinking 
  • Self-motivated 
  • Work independently in hybrid work setting 


Preferred Aptitudes 

  • Database savvy with an emphasis on DropBox, MS Office Suite (Outlook and Microsoft Teams), Google Platforms, etc. 
  • Experience working within the Courts or with highly confidential materials 
  • CASA/GAL volunteer knowledge 


This position is exempt (salary) and "at-will" under Idaho law. This job description does not and shall not be interpreted as an attempt to alter the at-will employment of this position. 


While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. 


The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job 

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Job Posting: 1894756

Posted On: Oct 21, 2022

Updated On: Nov 02, 2022