at Salesforce.com, Inc in Boise, Idaho, United States
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success Group
Job Details
Salesforce Industries is looking to develop successful long-term relationships with all our customers – and the best way to do this is to build from great foundations. Right from the beginning, we need to understand and appropriately position the Industry Clouds’ place in the customer’s application ecosystem – and the Technical Architect has the prime responsibility for making this happen.
Our Technical Architects will become deep product specialists with Industry Cloud applications, and work closely with our Sales and Product teams to ensure customer success.
You will serve as a trusted advisor to the customer, driving conversations with their Enterprise Architects and business partners that craft the architectural vision, and establish a program direction.
You’ll advise and mentor complementary teams, which may include customer and partner resources providing mentorship on application and integration development standard methodologies as well as technical product assistance.
You’ll engage with the customer and review key artifacts to keep programs on track and ensure the delivered solutions remain extendable and maintainable going forward.
This role will require travel to customer locations.
Required Skills/Experience
- You’ll have 5+ years experience of working on deployment teams throughout the project lifecycle, ideally using Agile development techniques
- You’ll have a proven track record of successful delivery on customer projects, preferably enterprise CRM implementations
- Ideally, you will have extensive experience of at least one of our target industries – telecommunications , media , insurance, health, utilities or public sector
- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
- You’ll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation
- You’ll have the vision to help us take our company to the next level
-Media vertical and ad sales domain knowledge required
Skills
- Cloud Architecture
- Data modeling
- Salesforce (Force.com, Apex, VisualForce, Lightning, Wave)
- Commerce
- Data Warehouse and Analytics
- Integration technologies
- Performance and scalability architecture
Desirable Certifications / Qualifications
- Bachelors or Masters degree in Computer Science, Software Engineering or a related field
- Salesforce Administrator
- Salesforce Platform Developer / Platform App Builder
- Salesforce Technical Architect
For Colorado-based roles: Minimum annual salary of $121,800. You may also be entitled to receive 15% target bonus, restricted stock units, and benefits.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
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