at Community Council of Idaho in Idaho Falls, Idaho, United States
Job Description
IT / INFORMATION TECHNOLOGY SPECIALIST
Regular Full Time Status: Exempt / Salary Reports to: Lead IT Specialist
Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)
- Troubleshoot and repair hardware and/or software problems.
- Install and establish systems for users, including personal computers, printer, scanner, and related equipment.
- Establish network and e-mail access for users.
- Support and maintain user account information including access, security, and systems groups.
- Install, maintain, and upgrade system hardware, software, and peripherals.
- Assist in security and anti-virus systems operation and maintenance.
- Knowledge Of SNSA (SonicWALL) firewall
- Network cable routing
- Create your own network cables.
- Knowledge of Office 365 Admin Portal
- Knowledge of HIPA Compliance
- Operate system backups.
- Upgrade and amend system programs.
- Monitor and maintain equipment and supply inventories.
- Operate helpdesk to respond to user issues and questions.
- Ability to multitask, meet deadlines, and remain calm and professional under pressure.
- Maintain standards of confidentiality of CC Idaho clients and records
- Server management
- Maintain Active Directories
- Travel to different office sites for repairs or network routing
- Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices
Qualifications
Required
- High School Diploma or GED
- Systems administration (Window server) experience
- Current driver’s license and proof of auto insurance
Preferred
- Additional technical training and/or computer certification
- Networks Security (fire wall) information security analyst
- Two years computer related experience in help desk or related mode
- HTML experience and Windows/NT experience with conceptual knowledge of Wide Area Networking concepts
Required Physical Demands
- Is required to stand for long periods of time; must frequently walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms; grasping/holding.
- Must be able to lift and/or move up to 20 pounds.
Work Environment
Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.
BENEFITS
“CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."
For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/
Health Benefits
- Medical benefits
- Dental benefits
- Vision benefits
Financial Well-Being
- Basic Life Insurance with Accidental death & dismemberment
- Supplemental Voluntary Life
- Long- and Short-Term Disability
- Flexible Spending Accounts (Medical & Dependent Care)
- 401K
- Voluntary Benefit Options
- Accident Insurance
- Critical Illness
- Legal Ease
- Norton Life Lock
Work/Life Balance (Regular Full Time)
- Generous Paid Time Off Policy (PTO)
- First year of service – 20 days
- After five years of service – 25 days
- After ten years of service – 30 days
- After twenty years of service – 35 days
- After thirty years of service – 40 days
- Twelve Paid Holidays
- Employee Assistance Program (EAP)
- 10 free sessions per each topic/situation
- Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
Educational leave
- Up to 5 hours per week to utilize towards education, upon approval and eligibility
