Bilingual Energy Assistance Specialist

at Eastern Idaho Community Action Partnership in IDAHO FALLS, Idaho, United States

Job Description

Make a Difference in Your Community - Join EICAP as a Bilingual Energy Assistance Specialist!

Are you bilingual in English and Spanish and looking for a temporary position where you can make a real impact? Eastern Idaho Community Action Partnership (EICAP) is hiring a Bilingual Energy Assistance Specialist for our Idaho Falls office. This is your opportunity to use your language skills to connect with diverse clients and support families in need of utility assistance. 

What You'll Do

• Support Clients: Greet visitors, answer phone calls, and assist clients with questions.
• Guide Applications: Help families complete applications and verify required documentation.
• Ensure Accuracy: Enter data correctly and review applications for completeness.
• Work as a Team: Collaborate with colleagues, clients, and partner organizations.
• Maintain Confidentiality: Handle sensitive client information with discretion.
• Stay Organized: Keep a consistent schedule set by the program coordinator.
• Community Outreach: Assist in outreach efforts to raise awareness of energy assistance programs

Commmitment: Temporary, full-time role (40 hrs/week) for 4–6 months.

• High school diploma or GED required.

• Fluency in English and Spanish (spoken and written).

• Computer proficiency (Microsoft Windows applications).

• Customer service or public-facing experience preferred.

• Strong attention to detail and organizational skills.

• Familiarity with multi-line phone systems a plus.

• Pay: $14.50/hour + paid holidays and sick leave.

• Impact: Help families maintain access to essential utilities.

• Bilingual Advantage: Use your language skills to serve a diverse community.

• Professional Growth: Gain hands-on experience in human services.

• Supportive Team: Work in a collaborative, mission-driven environment.

Apply today and help families across Eastern Idaho access the resources they need to keep their homes safe and warm.

Background Check & Drug Screening Disclaimer: Must be able to pass an Intellicorp SSN Verification and Criminal History Search, and Motor Vehicle Records Check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background check and drug testing.

EICAP is an Equal Opportunity Employer.