at Community Council of Idaho in Caldwell, Idaho, United States
Job Description
E&T INTAKE & ASSESSMENT CLERK
Regular Full Time Status: Non-Exempt / Hourly Supervisor: E&T Manager or Regional Manager
Medical, Dental, Vision, 401K, Vacation, Paid Holidays
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Review client applications for emergency services to determine eligibility.
- Establish and maintain new client files.
- Refer eligible clients to appropriate CC Idaho programs or departments.
- Refer non-eligible clients to appropriate community agencies and perform follow-up inquiries on referrals.
- Ability to input/process data and maintain records, files, reports, databases, and schedules.
- Prepare, maintain, and update client ledger of expenses, including weekly report.
- Process bills, payment requests, and related financial docs
- Maintain expense ledger to ensure budget compliance.
- Prepare, receive, and route incoming/outgoing correspondence, mail, and letters.
- Provide receptionist support.
- Order supplies and materials
- Perform receptionist duties for other departments in the absence of the assigned receptionist.
- Translate for non-English speaking clients.
- Translate records, reports, letters, and related documents.
- Knowledge of English grammar, spelling, punctuation, and composition
- Knowledge of basic bookkeeping practices and procedures
- Manage multiple priorities, meet tight deadlines, and pay close attention to detail.
- Maintain standards of confidentiality of CC Idaho clients and records
- Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety
Qualifications
Required
- High School Diploma or GED
- Ability to read, speak, and write in both English/Spanish in a business setting.
- Ability to operate standard office equipment and be proficient in Microsoft Office applications.
- Current driver's license and proof of auto insurance
- Must pass a background check.
Preferred
- Three to six months clerical experience
Required Physical Demands
- Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.
- Must be able to lift and/or move up to 25 pounds.
Work Environment
May be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is usually moderate.
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