Payment Processor

at Idaho Housing and Finance Association in Boise, Idaho, United States

Job Description

We're seeking a a detail-oriented Payment Processor to join our Loan Servicing Department. As a key member of our team, you'll be responsible for providing exceptional customer service, processing loan payments and payoffs, and maintaining up-to-date loan records. In this role, you will contribute to Idaho Housing and Finance Association's operational goals by ensuring timely, compliant transaction processing and by fostering positive borrower relationships through responsive and knowledgeable service. 

In This Role, You Will:

• Provide exceptional customer service, responding to inquiries and working to satisfy customer needs
• Process incoming payments and payoffs, ensuring accurate and timely processing
• Review and submit reimbursement requests to lenders/borrowers
• Maintain accurate and up-to-date records and reports
• Other job duties as assigned

Why Work With Us?

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. Join us and be part of a professional and mission-driven organization that makes a meaningful impact on the lives of Idah