at Canyon County Human Resources in Caldwell, Idaho, United States
Job Description
Job Summary
The Administrative Specialist provides customer service and performs clerical and administrative support to the Juvenile Probation Department. This position requires a high degree of thoroughness and accuracy. Familiarity with legal forms and procedures is required to perform these duties. The work is performed under the supervision of the Lead Administrative Specialist, but some latitude is granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a general office environment.
· Customer Service:
o Answers incoming calls and greets walk-ins
o Refers youth and families to probation officers
o Determines family needs through interviewing and communication exchange
· Administrative and Clerical Support:
o Provides clerical support to department staff by setting appointments and taking messages
o Prepares, distributes department mail
o Transcribes recordings into reports for probation officers
o Types reports accurately and timely
o Edits and formats reports for probation officers
o E-files documents
o Verifies Juvenile Probation calendar to the iCourt calendars as assigned
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