at Central Garden & Pet Company in Boise, Idaho, United States
Job Description
KEY RESPONSIBILITIES- Work high volume payment applications (for numerous lock boxes) in two operating systems.
- Create residuals (deductions) for credits taken by customers on a payment.
- Ensure that payment batches for the business units match with bank reports on a daily basis.
- Enlist the efforts of Invoice to Cash Department (Accounts Receivable) to obtain remittances from a customer/s that are not included with the customer’s payment/s.
- Process manual credit card transactions as needed for open invoices and customer prepayments.
- Process both paper check (lock box) payments and Electronic Funds Transfer payments for customers on a daily basis, in addition to intercompany transfers.
- Navigate and utilize the Intranet Portal to send and/or receive intercompany transfers.
- Assist Accounts Receivable Specialists with customer inquiries and research as requested.
- Ensure that all customer payments are entered, and cash application is completed to support month end close.
- Access bank websites on a daily basis to complete the cash application process.
- Pull check copies and EFT payments each day, image the checks/EFT payment confirmation and save on our shared drive (along with the corresponding remittances) as payments are applied.
- Interact with customers on a regular basis as it pertains to our credit card payment processes.
- Work with auditors (both internal and external) to pull audit requests as needed to provide requested information. Assist with SOX Narratives as needed to ensure that they are accurate and up to date.
- Perform other ad hoc tasks to support the ITC Department (Invoice to Cash).
- Interact with bank contacts to resolve open issues.
- Access customer and payment processor websites to obtain remittances as needed.
- Work with Accounting department(s) to obtain posting information for non-customer-related funds.
- Consumer Products experience
- Experience in shared service center environment
- Knowledgeable with SAP and/or Prelude (AS400)
- Understanding of internal controls including SOX requirement for ITC
- Strong with Microsoft Office, specifically Excel and Word
- Ability to partner with management and provide input into process improvement as well as effective execution and change management within the team.
- Works well in an environment with firm deadlines; results oriented.
- Ability to work in a heavily metric driven organization.
- Strong customer service and communication skills
- Strong written, verbal, interpersonal and analytical skills
- Strong attention to detail, goal oriented
- Possess process improvement mindset with a desire to consistently look for ways to improve efficiency and service and reduce operating costs.
- Self-motivated, self-starter
- Accountable and reliable
- Perform multiple tasks effectively.
- Able to work both independently and as part of a team.
- Other – candidate should have the highest integrity and character and possess finance experience and business sense.
- 1-3 years high volume corporate cash application experience
- Corporate office environment or home office with frequent use of phone and PC
- New Employee training is held in the office. WFH is offered after training is complete.
- Comprehensive Medical, Dental, and Vision Insurance
- Free Life and Disability Insurance
- Health and Dependent Care Flexible Spending Accounts
- 401k with 3% company match and annual employer discretionary contribution
- Paid vacation, holidays and sick time
- Employee Assistance Program
- Access to thousands of free online courses
- Discounts on cell phones, movie tickets, gym memberships, and more!
- Education Assistance (both college degrees and professional certifications)
- Referral Program with cash bonus
- Access to on-demand pay
- Paid parental leave
