at Intermountain Self Storage in Pocatello, Idaho, United States
Job Description
Experienced and organized Storage Facility Operator with a background in customer service, inventory management, and administrative operations. Maintain secure, clean, and efficiently run facilities while providing warm, professional service to every customer. Adept at answering phones with clarity and friendliness, preparing correspondence, managing accounts, and handling of filing systems. Must be committed to maintaining a safe and welcoming environment while ensuring smooth daily operations.
Greet and assist customers, providing information on unit availability, rental agreements, and facility policies
Maintain accurate records of rentals, payments, and customer accounts
Perform routine facility inspections to ensure cleanliness, safety, and security
Manage cash handling, billing, and daily deposits
Organize and update inventory, supplies, and documentation
Prepare professional correspondence, notices, and reports
Coordinate with maintenance staff for repairs or facility upkeep
Operate facility management software and maintain digital/physical filing systems
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