Clerk, Front Desk Night Audit

at Kootenai River Inn, Casino & Spa in Bonners Ferry, Idaho, United States

Job Description

FRONT DESK CLERK DUTIES: • Reception duties including greeting Guests. • Handle multiple phone lines and phone calls. • Check in and out approximately 101 guest rooms per day. • Have the ability to multi-task. • Capable of sitting and/or standing for long periods of time. • Great communication skills between Guests and team members. • Must be able to read, write, speak and hear English. • Must possess good cognitive skills in the areas of problem solving and reasoning to assist in addressing a wide variety of Guest requests. • Demonstrate respect, sensitivity and concern for Guest needs with a professional and pleasant manner. REQUIREMENTS: • Must have basic computer skills. • Must have good corrected vision to see a computer screen and verify data entries. • Must be able to use both hands for heavy amount of phone, filing and typing. • May have to lift up to 25 pounds. • Must be at least 18 years of age due to insurance purposes. • Must have basic math skills and money handling — be able to settle and refund payments. While a Uniform is provided, a neat, crisp professional office appearance is essential.