at Eastern Idaho Community Action Partnership in IDAHO FALLS, Idaho, United States
Job Description
Head Start Operations Manager
Are you a strong leader who enjoys balancing people, processes, and compliance - and believes high-quality early childhood education changes lives?
EICAP is seeking a Center Operations Manager to provide multi-site leadership across our Head Start and Early Head Start centers. This is a high-impact role supporting Center Managers, strengthening operational systems, ensuring regulatory compliance, and fostering a culture of accountability and collaboration.
If you thrive in leadership, enjoy building strong teams, and can balance compliance with compassion, we'd love to talk with you.
What You'll Do
As Center Operations Manager, you will:
- Provide direct supervision, coaching, and performance management to Center Managers
- Ensure compliance with Head Start Performance Standards, state licensing, safety, and program governance requirements
- Oversee documentation, reporting practices, and regulatory compliance
- Support hiring, onboarding, pre-service training, and professional development
- Coordinate CPR training, staff development days, and parent orientations
- Lead monthly Center Manager collaboration meetings
- Evaluate center operations and implement process improvements
- Promote a positive, accountable workplace culture
- Monitor safety checks, active supervision practices, and playground safety
- Step in to support daily center operations when needed
- Assist with parent concerns, community engagement, and recruitment efforts
- You'll play a critical leadership role in maintaining program excellence, safety, and continuous improvement across multiple sites.
What We're Looking For
- Bachelor's degree preferred (relevant education and supervisory experience considered)
- Five or more years of supervisory experience preferred
- Experience in Head Start, Early Head Start, or a regulated early childhood/human services setting strongly preferred
- Knowledge of (or willingness to learn) Head Start Performance Standards and licensing requirements
- Strong leadership, coaching, and decision-making skills
- Ability to manage multiple sites and priorities in a fast-paced environment
- Professional, collaborative, solutions-focused approach
- Spanish-speaking ability is a plus.
- Experience with CLASS or quality improvement systems is also valued.
What Awaits You at EICAP
Starting wage: $28.50 to 29.50 per hour, DOE
We offer a competitive benefits package designed to support you and your family:
- 403(b) Retirement Plan with a generous 6% employer match • Health Insurance with three plan options; employer pays the majority of the premium • Employer-funded Health Reimbursement Arrangement (HRA) • Dental and Vision Insurance (60% of employee and dependent premiums covered) • Employer-paid Group Life Insurance • Short-Term Disability (employer-paid) • Employee Assistance Program (EAP) • Flexible Spending Accounts (FSA and Dependent Care FSA) • Optional employee-paid benefits including legal assistance, identity protection, pet benefits, and supplemental coverage • Paid Time Off, including vacation, sick leave, and paid holidays • Ongoing professional development and leadership training opportunities
Why Join EICAP?
EICAP is a community-focused nonprofit dedicated to strengthening families and helping children thrive. Our Head Start program supports children ages birth to five through comprehensive early childhood services that make a lasting impact.
If you're ready to lead, support, and strengthen early childhood centers that serve families with dignity and respect, we encourage you to apply.
Background Check & Drug Screening Disclaimer: Must be able to pass an Intellicorp SSN Verification/Criminal History Search and Idaho Department of Health and Welfare Enhanced Background Check. We conduct pre-employment drug testing. Any job offer will be based on the results of background check and drug testing.
EICAP is an Equal Opportunity Employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://eicap.applicantpro.com/jobs/3999741-769609.html
