WFS SSVF Housing Specialist

at Goodwill Industries of the Inland Northwest in Spokane, Washington, United States

Job Description

Closes: 4/5/26 - Spokane, WA - Full-time/Hourly

Wage: $25.00 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

Summary:
Provide Supportive Services to Veterans & their families in the Supportive Services to Veterans Families (SSVF) grant-funded program. Provide housing services to Veterans to execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must have valid driver's license, clean driving record, & proof of personal auto insurance. Must pass background & driver record check.

Education &/or Experience:
Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience.

Essential Duties & Responsibilities include the following:

• Establish & document participant housing requirements.
• Determine the participant's household barriers that may limit the housing options available to the household.
• Gather & record information about the participant's prior housing situation in order to identify & coordinate an effective & acceptable housing search for the participant.
• Develop housing searches, locate landlords willing to rent to participant, perform housing inspections & all other housing-related tasks required to permanently house participant.
• Coordinate &/or provide supportive services needed by the participant to achieve & maintain stable housing.
• Understand & perform duties within compliance with State & Federal Fair Housing Laws.
• Use informal community networks, as needed, to locate housing & make referrals as necessary in support of Individual Housing Plans.
• Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans.
• Conduct other services & activities in concert with Dept of Veterans Affairs, SSVF program guide & at the direction of Goodwill Program Manager.
• Assist with the development & implementation of programs & services. Assist with screening of referrals for appropriate program & service options.
• Establish & maintain good working relationships with participants, referral agencies, landlords & all team members.
• Follow up on participant progress, providing encouragement.
• Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management.
• Enter required data into database in a timely & accurate manner.
• Attend meetings, conferences, training, & workshops, as approved or required by supervisor.
• Make recommendations to supervisory staff on necessary changes in policy or management style.
• Seek new sources of revenue.
• Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.
• Assist in developing natural supports for participants.
• Assist participants in achieving the highest level of independent functioning while receiving services.
• Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. 
• Model appropriate work behaviors & interpersonal skills.
• Inform business, labor, & the general public about Goodwill services & available potential employees.
• Work at more than one location with multiple caseloads.
• Work collaboratively with WFS to provide participant services.
• Follow all policies, procedures, and directives of GIIN, assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.