at Tri-State Outfitters / Sportsman & Ski Haus in Coeur d'Alene, Idaho, United States
Job Description
Retail Cashier Full-Time Coeur d'Alene, ID
Description
Overview:
As a Retail Cashier and Customer Service Associate you will be the first and last impression upon our customers and are expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication and excellent customer service skills combine to provide that the customer has a most satisfying experience. Full attention and awareness of all customers is expected to maintain a pleasant environment. Representatives are expected to seek answers to customer inquiries, find resolution to problems to create lasting customers and deter theft. Cashiers and Customer Service Associates are expected to engage in activities as directed to maintain a customer ready sales floor.
Key Accountabilities:
• Greet each customer as they enter the customer service area for assistance and thank them as they exit
• Answer phones promptly and professionally and direct calls to ensure minimum wait time
• Teamwork oriented with the ability to work in a product learning environment
• Review and offer rewards program to develop greater value and repeat customers
• Strong sense of pride and responsibility for the maintenance and organization of counter areas
• Maintain organized back stock area of transfers and special orders
• Maintain high awareness of surroundings to provide safe and secure environment
Skills Summary:
• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Ability to operate the POS system with accuracy and attention to detail
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed customer service standards
. • Ability to communicate effectively with customers, peers and management
• Ability to work a flexible schedule, including morning, evening and weekend availability
• General willingness to get the job at hand done to meet company needs
• This position does not have a remote worker option
. • Adherence to all company policies and loss prevention control and compliance procedures
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
Physical Requirements:
• Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift.
• Ability to lift up to 25 pounds and carry items short distances.
Must have application filled out; online or in-store
Please visit https://www.sportsmanskihaus.com/info/employment-opportunities to download an application or pick one up from 213 W. Ironwood Drive, Coeur d'Alene
