Hybrid Dispatcher

at Great Rift Transportation LLC in American Falls, Idaho, United States

Job Description

 Hybrid Dispatcher Job Description

Compensation: $50,000 - $70,000 annually DOE       Job type: Full-time, year round

Duties:

• Schedule and dispatch drivers to appropriate routes based on business needs, traffic patterns, and driver availability.
• Monitor driver locations and delivery progress using GPS and dispatch software.
• Communicate effectively with drivers, customers, and internal teams to resolve issues and provide updates.
• Update sheets with accurate records of dispatch activities, delivery times, and customer interactions.
• Ensure compliance with DOT regulations, company policies, and safety standards.
• Respond to emergency calls and adjust schedules as needed to accommodate delays or breakdowns.
• Drive assigned routes to deliver agricultural products when needed.
• Perform pre-trip and post-trip inspections on vehicle.
• Communicate with dispatchers to coordinate delivery of agricultural products.

Qualifications

• High school diploma or equivalent; associate degree or logistics certification preferred.
• Proven experience as a dispatcher in the trucking or logistics industry.
• Strong knowledge of transportation regulations and geographic routing.
• Excellent communication and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong attention to detail and organizational skills.

Skills

• 2 years of experience as driver and/or dispatcher
• Effective communication and customer service skills
• Capable of working independently and following instructions precisely.
• Capable of giving precise instructions and maintaining verbal and written communications with drivers.
• Able to operate our ELD system (samsara)

Note: This job description is not all inclusive. The employee may be required to perform other related duties as negotiated to meet organizational needs.