at Salmon River Motors in SALMON, Idaho, United States
Job Description
We are seeking a motivated and customer-focus Service Advisor to join our growing automotive dealership. This is a key role in our service department, acting as a bridge between our customers and technicians to ensure a smooth, efficient, and high quality service experience.
What you will do
- Greet customers promptly and professionally, creating a positive first impression
- Listen to the customers concerns and accurately document service needs
- Provide Clear explanations of recommended services and repairs
- Prepare estimates, obtain approvals and manage repair orders
- Communicate updates throughout the service process
- Coordinate with the technicians to ensure timely and accurate work completion
- Deliver completed vehicles and review services performed with customers
- Build long-term relationships to encourage repeat business
What we are looking for.
- Previous experience as a Service Advisor or in automotive customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-pasted
- Computer proficiency and experience with dealership management systems a plus
- Positive attitude and a team-oriented mindset
