Patient Financial Services Clerk

at Syringa Hospital & Clinics in Grangeville, Idaho, United States

Job Description

Primary responsibilities of the Patient Financial Services Clerk include posting all insurance payments received to patient accounts, client payment posting and self- pay payment posting. Validate, and correct as needed, auto-posted electronic payments. Separates and monitors files for all insurance companies so readily available for fiscal year end needs.

Essential Job Functions

• Posts accounts receivable insurance money daily in an accurate and timely manner.  
• Responsible to make sure that batches are accurate and payments post to the correct account.
• Reconciles bank deposits to the daily receipts and oversees that deposits are completed daily.
• Reviews remittance advices and determines significant problems causing rejection or denial and notifies billing staff.
• Responsible for client billing and shadow billing tasks. 
• Distribute claims denials to appropriate biller for review and correction.
• Responsible for reviewing and processing accounts with insurance credits.
• Responsible for ordering department supplies.
• Responsible for submitting service requests to EHR vendor relating to billing.
• Responsible for business office customer service-answer phones, handles patient and staff inquiries in a professional and effective manner.
• Receives money on accounts from patients who present to the window and helps answer front window questions.
• Performs other duties as assigned.

Minimum Requirements

• High School diploma or equivalent preferred.
• 3-5 years of health care industry experience, preferred.
• Computer skills including Outlook, Word and Excel required.

Skills/Competencies

• Excellent communication skills ability to listen and be empathetic
• Excellent organizational skills with the ability to work independently in a fast paced environment with attention to detail.