at Cochlear Americas in Boise, Idaho, United States
Job Description
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.Supervisor, Payor Contracting
About the role
Change people's lives and love what you do at Cochlear-the most recognized brand in hearing health care-helping people hear and be heard around the world, while being part of one of Denver Business Journal's 2026 Best Places to Work honorees in Denver.
The Supervisor, Payor Contracting is responsible for executing and coordinating payor contract negotiations, renewals, and amendments across contracted and commercial payors. This role ensures contract terms align with organizational strategy, support patient access, and maintain compliance with regulatory and payor requirements. The supervisor maintains accurate contract records, monitors performance, and serves as the primary resource for contract-related inquiries. Additionally, this position provides guidance to staff, collaborates with reimbursement, finance, and legal teams, and drives process improvements to enhance contracting efficiency and accuracy.
Key Responsibilities
- Execute and coordinate payor contract negotiations, renewals, and amendments in alignment with organizational strategy.
- Maintain accurate and up-to-date records of contract terms, fee schedules, and performance metrics.
- Monitor contract compliance and reimbursement performance, proactively identifying discrepancies and escalating payor issues to minimize revenue risk and operational disruption.
- Analyse contract performance data to provide actionable insights that support business objectives and inform future contract strategy.
- Serve as subject matter expert for contract terms, reimbursement methodologies, and payor requirements, providing guidance to internal stakeholders.
- Collaborate with reimbursement, finance, and legal teams to ensure contract activities align with organizational goals and compliance standards.
- Lead, mentor, and develop team members by establishing best practices, improving operational consistency, and fostering professional growth.
- Drive process improvements to enhance contracting efficiency, accuracy, and compliance.
To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:
Minimum Qualifications
- Experience in payor contracting, managed care, or insurance services, including contract negotiation and administration.
- Experience leading or mentoring staff.
- Strong analytical and communication skills.
- Proficiency with Microsoft Office Suite.
Preferred Qualifications:
- Bachelor's degree in business, healthcare administration, or related field (may be substituted with additional relevant experience).
- Relevant certifications (e.g., Lean Six Sigma, Certified Professional in Healthcare Quality).
Total Rewards
In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.
- Pay Range in the United States: $103,000 - $113,00 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Exact compensation may vary based on skills, experience, and location.
- Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.
Who are we?
Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.
For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.
Physical & Mental Demands
The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.
The work environment is a home/office environment. This is representative of the environment an individual may encounter while performing the essential functions of this job.
Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.
Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.
Accepting Applications until June 22, 2026 To view full details and how to apply, please login or create a Job Seeker account
