Health Information Clerk

at Partnership Health Center in Missoula, Montana, United States

Job Description

OPENING DATE: 06/01/26CLOSING DATE: 06/14/26 05:00 P.M. BARGAINING UNIT: This position will be covered under a Collective Bargaining Agreement (CBA) once negotiations are complete. Until then, the role will follow current organizational policies and procedures.Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, Federally Qualified Health Center in Missoula County, PHC fulfills its mission through the provision of a full range of primary care services – medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time.DEFINITION:Assists the Health Information Manager in organizing and maintaining medical records for the Health Information Division of the Partnership Health Center (PHC).REPRESENTATIVE EXAMPLES OF WORK:Works with the Health Information Manager on the health information functions, assuring that all medical, ethical and legal requirements are met. Seeks legal advice for health information issues. Works with the Health Information Manager on the appropriate protection of patient confidentiality as prescribed by law. Complies with federal HIPAA regulations and PHC policies for the privacy and security of patient information. Compiles, verifies, and files medical records in designated areas/tabs according to established procedures. Expedites the scanning of all lab/x-ray reports and other documents into the EMR and the operation of the electronic Fax queue. Manages difficult or emotional customer situations. Responds promptly to customer needs and to health information requests. Provides customer service. Performs general clerical work as assigned such as copying of charts/records for persons or agencies according to regulations. Performs records organization, storage, retrieval and retention. Assists in research and participates in the development, implementation and maintenance of an electronic medical records system. At the direction of the Health Information Manager assists with processing subpoena and court orders. Performs related work as required or directed.SUPERVISION RECEIVED: Works under the general supervision of the PHC Health Information Manager.SUPERVISION EXERCISED: None.WORKING RELATIONSHIPS: Has daily contact with clinical and administrative staff at all levels of the PHC organization. Has numerous contacts with a variety of professional offices and personnel in the community, including hospital and clinic representatives, legal offices, laws enforcement agencies, and other medical practices. Has daily contact with patients. REQUIRED KNOWLEDGE, SKILLS, AND ABILITES: Strong organizational and interpersonal skills. Ability to work independently and be attentive to detail. Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. Ability to complete work assignments accurately and in a timely manner.KNOWLEDGE: Knowledge of health information management services. Thorough knowledge of modern medical office practices and procedures. Thorough knowledge of charting practices; and of medical, ethical and legal requirements of patient records. Consider