Caregiver Manager

at Family Resource Home Care in Spokane, Washington, United States

Job Description

Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple – to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Spokane, WA.

Position: Caregiver Manager (CGM)

The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Responsibilities

+ Collaborate with Talent Acquisition: Discuss client needs and market insights.

+ Engage New Caregivers: Prepare them for their first day prior to orientation.

+ Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.

+ Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.

+ Partner with Staffing: Provide insights on client and caregiver requirements.

+ Facilitate Client Introductions: Accompany caregivers on their initial shift.

+ Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.

+ Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.

+ Serve as Contact Point: Address caregiver inquiries and concerns promptly.

+ Conduct Performance Evaluations: Offer regular feedback to support caregiver development.

+ Assist HR: Facilitate progressive discipline as necessary.

+ Maintain Records: Keep accurate logs of caregiver communications and requests.

+ Participate in Meetings: Engage in company meetings and training sessions.

+ Adhere to Policies: Follow all company and regulatory guidelines.

+ Other Duties: As assigned.

Requirements

+ At least 1 year of experience in healthcare or senior care management.

+ Proficient in Microsoft Office Suite.

+ Strong time management and decision-making abilities.

+ Exceptional leadership and communication skills.

+ Commitment to enhancing the quality of life for caregivers and clients.

+ Fluent in English (spoken and written).

+ 2-3 professional references.

+ Valid driver’s license and auto insurance.

Preferred Qualifications:

+ Experience with a Point of Care software

+ Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay Range: $22.00-$25.96 / Hr

Benefits & Perks

+ Medical, Dental, Vision and Prescription Insurance options

+ 3 weeks of Paid Time Off

+ 401k

+ 11 Paid Holidays

+ Health Savings Account

+ Employee Assistance Program

+ Leadership Development Program and career growth opportunities

FRHC is an equal opportunity employer.