at LEES MARKETPLACE in Richmond, Utah, United States
Job Description
Position Summary:
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.
As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.
Primary Position Duties:
Key Duties and Responsibilities:
+ Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.
+ Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
+ Maintain accurate food inventories.
+ Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
+ Maintains, processes, and completes orders through digital and in person order processing.
+ Other responsibilities as needed.
Guest Service:
+ Greet and assist guests in a friendly and courteous manner.
+ Provide knowledgeable answers to guest inquiries.
+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
+ Be familiar with, and assist customers with use of, Lee’s Marketplace website.
Product Handling:
+ Stock shelves and maintain displays according to store standards.
+ Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.
+ Maintain accuracy and punctuality in all special orders.
+ Package and label products using a computer program.
+ Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.
Cleanliness and Safety:
+ Maintain a clean and organized work area.
+ Follow all safety and sanitation procedures.
+ Report any safety hazards or equipment issues to management.
+ Adhere to all food safety and sanitation regulations.
+ Contributes towards the cleaning responsibilities in the department as management sees fit.
Cash Handling (if applicable):
+ Operate cash registers and handle transactions accurately.
+ Follow store policies on returns, exchanges, and refunds.
+ Ensure the security of cash and other financial transactions.
Team Collaboration:
+ Work cooperatively with team members to achieve store goals.
+ Participate in team meetings and training sessions.
+ Assist other departments as needed.
+ Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience.
+ Work with team to ensure products are sold well before their expiration date.
+ Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.
+ Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
Position Requirements:
+ Age Requirement: 18yrs+ Food Handler’s Permit required (Can be obtained after hired)
+ Availability: 2:00am-10:00am any day Monday-Sunday according to the needs of the store- including weekends, and holidays.
Physical Requirements:
+ Ability to stand, walk, twist, sit, and bend for extended periods.
+ Ability to lift and carry items weighing up to 50 pounds.
+ Manual dexterity for handling small objects and operating equipment.
+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
+ Occasionally stoop, crouch, kneel, or crawl.
+ Prolonged periods standing and walking.
+ Must be able to access and navigate all areas of the store.
+ Must be able to lift up to 50 pounds at times.
+ Lifting may include floor to shoulder and overhead lifting repeatedly.
+ Occasional use and climbing of step stools or ladders are required.
Tools and Machinery:
+ Commercial Mixers
+ Pallet jack
+ Wheeler
+ Trash compactor
+ Oven
+ Fryers
+ Slicers/knives
+ Wrapping machine
+ Scales
+ Sheeters
+ Trays, pans, racks,
+ Tempering tools
+ Temperature-controlled rooms
+ Computers
+ Phones
+ Any other items seen fit for role
Education or Skills:
Education and Experience
+ High school diploma or equivalent (preferred).
+ Previous experience in retail or guest service (preferred).
+ Previous specialty cheese experience (preferred)
+ Drive
Skills and Abilities:
+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
+ Ability to work in a fast-paced environment.
+ Basic math skills for handling cash transactions.
+ Ability to read and follow instructions.
+ Good verbal communication skills.
+ Ability to operate cooking machinery.
Benefits:
Compensation:
+ Competitive hourly wage/salary.
+ Paid time and a quarter on Sundays
+ Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
+ 10% discount, restrictions apply
+ Ace Hardware Discount at Lees Ace Hardware locations
+ Paid Time Off to those who qualify
Work Environment:
+ Friendly and supportive team atmosphere.
+ Opportunities for career advancement and professional development.
+ Safety forward atmosphere
+ Innovative, supportive, and input driven management team.
Lee’s Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.
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