Tenancy Support Specialist

at Partnership Health Center in Missoula, Montana, United States

Job Description

OPENING DATE: 06/22/26CLOSING DATE: Open Until FilledBARGAINING UNIT: This position will be covered under a Collective Bargaining Agreement (CBA) once negotiations are complete. Until then, the role will follow current organizational policies and procedures. SCHEDULING/HOURS OF WORK: Regular, Full-Time, 40 Hours Per WeekPriority Application Date: July 5, 2026 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled.THIS IS A GRANT-FUNDED POSITION, WITH FUNDING IN PLACE THROUGH JUNE 30, 2028. EMPLOYMENT BEYOND THAT IS SUBJECT TO PROJECT SUSTAINABILITY.Partnership Health Center (PHC) is seeking a Tenancy Support Specialist to provide direct services at Watershed Navigation Center and Blue Heron Place. These co-located and interconnected programs support individuals across stages of housing, from navigation to long-term stability. This role primarily supports individuals experiencing houselessness or housing instability, often with co-occurring substance use, mental health, and complex chronic health conditions. The Tenancy Support Specialist supports daily operations at these sites and provides direct tenancy support services, carrying a small caseload of individuals at various stages of tenancy to support both housing attainment and stability. This role works closely with an interdisciplinary team, including Social Workers, Community Health Workers, Peer Support Specialists, and Medical Providers. Watershed Navigation Center offers a space for people experiencing homelessness to access laundry, employment services, housing navigation, food, and other basic needs. Blue Heron Place is a permanent supportive housing site that provides residents with supportive services, including care coordination and tenancy support.Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, Federally Qualified Health Center in Missoula County, PHC fulfills its mission through the provision of a full range of primary care services – medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time.DEFINITION:Provides support for people in finding and maintaining housing. Works collaboratively with social services and medical providers at Partnership Health Center (PHC) and in the community to identify and address barriers to better quality of life for patients who are currently unhoused.REPRESENTATIVE EXAMPLES OF WORK:Participates in outreach efforts with a team of providers to engage patients that are unhoused and connect them to the appropriate services for obtaining and maintain housing. Develops, implements, monitors, and evaluates individual patient care plans based on social needs. Triages non-medical needs related to housing status, food security, transportation, physical safety, social support of client and other barriers related to health and well-being.Communicates with patients’ care teams in person and through medical record documentation. Ensures that all case files comply with policies, regulations and procedures. Facilitat