at Smith.ai in Lewiston, Idaho, United States
Job Description
We are seeking experienced call-handling professionals for our elite Virtual receptionist position. We are passionate about our Virtual Receptionist agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay, and culture. Working at Smith.ai allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home. We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions (25 hours/week minimum). If you thrive in a fast-paced environment and enjoy speaking with people, this is the right position for you!
What you will do…
- Work 100% remote, working in the convenience of your home
- Answering calls for a variety of different businesses and professionals
- Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
- Understanding the caller’s needs and providing business information
- Be part of a team and contribute to continued excellence
Credentials Needed
Before you apply you must have...
- Authorization to work in the United States (if you are US-based) and the ability to pass a background check
- A personal desktop or laptop computer with Google Chrome browser installed
- Minimum 8GB RAM
- Minimum 1024x768 display resolution
- A reliable broadband internet connection. Must have less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)
- Strong typing skills: at minimum 40 wpm
- A quiet environment for answering calls, plus a headset with a microphone arm attached.
You should apply if you...
- Have strong typing and multitasking skills
- Have access to high-speed internet
- Have a quiet setting to work remotely in (free from distractions for 25+ hours per week)
- Are a proficient and confident computer user
- Speak smoothly and confidently in English
- Thrive in fast-paced environments
