Journeyman Plumber

at American Rooter & Drain in Caldwell, Idaho, United States

Job Description

The Journeyman Plumber plays a crucial role in ensuring the proper functioning of plumbing and drain systems for residential and commercial properties. This position involves performing diagnostic evaluations, proposing solutions, and completing installations and repairs to ensure customer satisfaction. The role requires strong technical skills, attention to detail, and the ability to work collaboratively with other departments to achieve business objectives

• Diagnostic Evaluations: Perform on-site diagnostic evaluations of plumbing and drain systems using approved equipment and processes
• Installations and Repairs: Perform installations and repairs of plumbing and drain systems, ensuring compliance with safety standards and building codes
• Customer Communication: Maintain communication with customers to provide updates on service progress and address any concerns
• Technical Support: Provide technical support to customers and technicians, ensuring they have the necessary information and resources to complete tasks
• Safety Compliance: Adhere to safety standards and regulations, ensuring a safe work environment for all team members
• Collaboration: Work closely with the plumbing team to ensure proper installation and repair of plumbing and drain systems
• Quality Control: Conduct quality control checks to ensure installations and repairs meet company standards and customer expectations
• Documentation: Prepare and maintain accurate documentation of service processes, including work orders, invoices, and customer records
• Training and Development: Implement and oversee training programs for plumbing technicians to ensure they are equipped with the necessary skills and knowledge