at Bath Planet in Caldwell, Idaho, United States
Job Description
Call Center Representative
Kingdom Vision Builders LLC | Boise, ID
Full-Time
Salary: $50,000 – $80,000 per year
Benefits: Medical, Dental, Vision, Paid Vacation
About Us
Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas, is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.
Why Join Us?
+ Competitive annual salary of $50,000 – $80,000
+ Medical, Dental, and Vision Insurance
+ Paid Vacation
+ Casual dress environment
+ Fun and friendly atmosphere
+ Small family-owned business culture
+ Growth opportunities with an industry leader
Position Overview
The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.
Responsibilities
+ Contact homeowners to schedule qualified appointments for our sales team
+ Deliver and adapt company scripts to engage prospective customers
+ Answer homeowner questions and overcome objections professionally
+ Accurately collect and enter customer information into company systems
+ Confirm appointments and maintain scheduling accuracy
+ Follow up with prospective customers as needed
+ Answer inbound calls from homeowners responding to advertisements
+ Update lead information and customer records
+ Maintain reports and track appointment activity
+ Perform quality control and follow-up calls
+ Work closely with the sales team to ensure a positive customer experience
Qualifications
+ 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred
+ Strong verbal and written communication skills
+ Excellent customer service abilities
+ Comfortable speaking with homeowners over the phone
+ Basic computer skills and data entry experience
+ Ability to multitask in a fast-paced environment
+ Positive attitude and strong work ethic
+ Product training provided
Apply Today!
If you are energetic, customer-focused, and looking for an opportunity with a growing company that values its employees, apply today to join the Kingdom Vision Builders team in Boise, Idaho. Help homeowners improve their homes while building a rewarding career.
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