at LEES MARKETPLACE in North Ogden, Utah, United States
Job Description
Position Summary:
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.
The Meat Clerks play a vital role in delivering an exceptional shopping experience by ensuring that Lee’s Marketplace guests receive fresh, high-quality meat products, excellent service, and a clean, well-stocked department. This position is responsible for preparing, packaging, labeling, and merchandising a variety of fresh meat and seafood items, while maintaining strict standards of food safety, sanitation, and product rotation.
Primary Position Duties:
Key Duties and Responsibilities:
+ Cut, trim, and prepare various cuts of meat, including beef, pork, poultry, and lamb, based on customer orders and store requirements.
+ Assist customers by answering questions about meat cuts, preparation methods, and cooking recommendations. Provide suggestions and help customers select the right products for their needs.
+ Ensure the meat department is fully stocked with fresh products. Display products in an appealing and hygienic manner. Replenish stock regularly to meet demand.
+ Keep the meat department, including workstations, utensils, and display cases, clean and organized. Follow all food safety regulations and proper hygiene practices.
+ Monitor inventory levels, check for expiration dates, and rotate stock to minimize waste. Assist in ordering products as needed.
+ Follow all health and safety guidelines, including wearing protective gear and handling equipment safely. Ensure compliance with all company policies and local regulations regarding food safety.
+ Accurately package meat products, including weighing and labeling packages with the correct price and product information.
+ Work closely with other meat department staff, store managers, and other departments to ensure smooth operation and customer satisfaction.
Guest Service:
+ Greet and assist guests in a friendly and courteous manner.
+ Provide knowledgeable answers to guest inquiries.
+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
Product Handling:
+ Stock shelves and maintain displays according to store standards.
+ Ensure product freshness by rotating stock and checking expiration dates.
+ Assist in unloading deliveries and organizing stock rooms as needed.
+ Package and label products using a computer program.
+ Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.
Cleanliness and Safety:
+ Maintain a clean and organized work area.
+ Follow all safety and sanitation procedures.
+ Report any safety hazards or equipment issues to management.
+ Adhere to all food safety and sanitation regulations.
+ Contributes towards the cleaning responsibilities in the department as management sees fit.
Cash Handling (if applicable):
+ Operate cash registers and handle transactions accurately.
+ Follow store policies on returns, exchanges, and refunds.
+ Ensure the security of cash and other financial transactions.
Team Collaboration:
+ Work cooperatively with team members to achieve store goals.
+ Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
+ Provides a safe, clean, and positive environment; and consistently builds and supports a culture that is based on relationships and continuous improvement.
+ Continually strives to build knowledge and skills, both personally and within the department.
+ Provides a professional example for other team members to follow.
+ Attends team meetings and training sessions.
+ Assist other departments as needed.
+ Work in a fast-paced, sales environment with tact and patience.
Position Requirements:
+ Age Requirement: 18yrs+ Availability: Flexible including evenings, weekends, and holidays
Physical Requirements:
+ Ability to stand, walk, twist, sit, and bend for extended periods.
+ Ability to lift and carry items weighing up to 50 pounds.
+ Manual dexterity for handling small objects and operating equipment.
+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
+ Occasionally stoop, crouch, kneel, or crawl.
+ Prolonged periods standing and walking.
+ Must be able to access and navigate all areas of the store.
+ Lifting may include floor to shoulder and overhead lifting repeatedly.
+ Occasional use and climbing of step stools or ladders are required.
Tools and Machinery:
+ Register system
+ Extensive phone and intercom use
+ Blades, slicers, and knives
+ Hot cases and cold cases
+ Temperature controlled rooms
+ Step stools/ladders
+ Trash Compactor
+ Bailer
+ Wheelers
+ Delivery Vehicles (21yrs+)
+ Digital communication and training platforms
+ Handheld ordering systems
+ Any other tools and machinery seen fit for role
Education or Skills:
Education and Experience:
+ High school diploma or equivalent.
+ Previous experience in food service or guest service (preferred).
+ Previous Meat Department experience welcome.
Skills and Abilities:
+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
+ Friendly, customer-focused attitude.
+ Basic knowledge of food safety or willingness to complete training
+ Punctual, dependable, and able to follow instructions
+ Ability to implement solutions quickly and effectively.
+ Ability to work in a fast-paced environment.
+ Ability to handle team member, guest, and vendor inquiries and complaints effectively.
+ Ability to read and follow instructions.
+ Great verbal and written communication skills.
Benefits:
Compensation:
+ Competitive hourly wage/salary.
+ Paid time and a quarter on Sundays
+ Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
+ 10% discount, restrictions apply
+ Ace Hardware Discount at Lees Ace Hardware locations
+ Paid Time Off to those who qualify
Work Environment:
+ Friendly and supportive team atmosphere.
+ Opportunities for career advancement and professional development.
+ Safety forward atmosphere
+ Innovative, supportive, and input driven management team.
Lee’s Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.
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