at Norco, Inc. in Lewiston, Idaho, United States
Job Description
Norco is currently seeking an individual to fill our Combination Non-CDL Route Delivery Driver position. The Combination Non-CDL Route Delivery Driver delivers and exchanges full cylinders and liquid vessels for empty ones and also delivers freight to customers on a weekly route. The Combination Non-CDL Route Delivery Driver is responsible for the delivery, set-up, and pick-up of DME equipment, supplemental oxygen products, and supplies to home care patients within a prescribed and assigned geographical area. Other responsibilities include, but are not limited to:
- Efficiently organizes delivery route on a daily basis.
- Delivers durable medical equipment and other home care-related equipment to specific points of delivery
- Delivers liquid and compressed gaseous oxygen to specified points of delivery
- Protects patient PHI per HIPAA regulations
- Handles the retrieval of rental return items and their proper handling and placement into the rental return room
- Completes delivery and pick-up paperwork promptly and accurately and returns it to the proper facility personnel
- Provides patient/client orientation, instructing on the proper use of equipment, when applicable
- Works with patients/clients to solve a variety of problems, thereby acting as a company field representative
- Assists in cleaning, disinfecting, and minor repair work on rental equipment
- Maintains a neat, clean personal appearance
- Promotes teamwork among co-workers, which includes assisting fellow drivers as needed
- Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers
- Adheres to all established procedures, policies, and safety rules
- Performs pre-trip inspection of truck
- Loads freight and accurately fills out truck manifest
- Performs other tasks as assigned or necessary
Qualifications
- High school graduate or equivalent
- No at-fault accidents in the past 3 years
- Class Regular driver's license
- Ability to lift and/or carry objects weighing up to 50 lbs. frequently and occasionally weighing over 100 lbs
- Good organizational skills
- Accurately enter data into a computer and acquire a working knowledge of any software applications applicable to the position
- Perform basic mathematical calculations
- Ability to accurately enter data into a computer and acquire a working knowledge of any software applications necessary to the position
- Excellent customer service skills
- Familiar with all DOT and FDA regulations as they pertain to oxygen
- Familiar with required accreditation policies and procedures as they pertain to delivery driver-related activities and customer/staff safety
- Ability to perform tasks requiring manual dexterity (picking up small cylinders, rolling large cylinders, pushing cylinder cart, hand trucks, steering truck, etc.)
