at Mindful Support Services in Spokane, Washington, United States
Job Description
Job Type: Full-time, rotating shift times Monday – Saturday
Salary: $18.00 per hour
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,500 providers throughout our 25+ locations, and we are continuing to grow!
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Please read listing fully for schedule requirements.
Primary responsibilities
+ Providing excellent customer service over the phone, in person, and via email
+ Creating a warm and welcoming atmosphere for clients
+ Managing the front desk by helping clients prepare for their visits
+ Scheduling client appointments
+ Supporting mental health providers with administrative requests
+ Client insurance benefits verification
Requirements
What you’ll need to be successful
+ Strong work ethic and ownership of your role
+ Willingness to work through difficult interactions in mental health office setting
+ Ability to multi-task and prioritize
+ Professional written and verbal communication with clients and providers
+ Motivation to receive feedback and continually grow
+ Flexibility for full time hours during the time we are open
+ Business hours are: Monday -Friday 7am-8pm; Saturday 8am-4pm.
Benefits
We provide our full-time employees with:
+ 75% coverage of health, dental, and vision insurance
+ 15 PTO days accrued annually
+ 6 paid holidays per year
+ 401k matching
+ Life Insurance
+ Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time, rotating shift times, Monday – Saturday
Salary: $18.00 per hour
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