at Idaho Division of Human Resources in Statewide, United States
Job Description
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.
The Division of Family and Community Partnerships is seeking a Community Resource Development Specialist to strengthen community partnerships, expand access to resources, and improve outcomes for children, youth, and families across Idaho. This position develops community resources that help families meet essential needs, maintain stability, and keep children safely in their homes, with a focus on foster families, kinship caregivers, and families involved with or at risk of involvement with child welfare.
A key responsibility is the development, maintenance, and quality assurance of the FindHelp resource database. This includes engaging service providers, collecting and validating program information, maintaining service listings, coordinating data updates, identifying resource gaps, and increasing awareness and use of the platform. The specialist also supports the Idaho Community Resource Network (ICRN), a statewide initiative to improve resource navigation and connect Idaho families with community services and supports.
The position supports targeted community engagement initiatives, including Community Builders and Fostering Family Adventures, which strengthen community capacity and create meaningful opportunities for foster, kinship, and adoptive families. Through these initiatives, the specialist builds partnerships with public agencies, nonprofits, businesses, schools, faith-based organizations, and other community stakeholders to expand resources and support for Idaho families.
The specialist works closely with 211 Idaho CareLine to strengthen resource navigation by identifying emerging community needs, connecting specialists with service providers and subject matter experts, and coordinating resource education and training. These efforts help ensure families, professionals, and community partners have access to accurate, current, and actionable information about available services.
As part of the Resource Development Team, the specialist collaborates with 211 Idaho CareLine, Navigation, Child Welfare, and external partners to improve access to existing resources and develop new resources where gaps exist. The position independently manages assigned outreach, resource development, data quality, and partnership activities within established priorities and policies while recommending improvements and opportunities for expanded collaboration.
The ideal candidate is a proactive, organized relationship-builder who is equally comfortable engaging community partners and managing detailed information. This individual brings curiosity, initiative, and a collaborative approach to turning connections and ideas into practical resources and sustainable community support for Idaho families.
This is a statewide position that will report to the nearest DHW office. The assigned work location will depend on workstation availability at a DHW office. BENEFITS: BEST RETIREMENT AVAILABLE IN THE NATION The State of Idaho offers a robust total compensation and benefits package, including but not limited to:+ We have one of the Nation’s best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.
+ 11 paid holidays
+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)
+ Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options
+ Deferred compensation plan
+ Life insurance for self, spouse, and children
+ Short and long-term disability insurance
+ Flexible Spending Accounts (FSA)
+ Wide variety of training opportunities
+ Some positions offer flexible hours and/or telecommuting
+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider
+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)
+ Employee assistance program
Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.* EXAMPLE OF DUTIES:+ Identifies unmet community needs and resource gaps by gathering information from 211 Idaho CareLine, Navigation, Child Welfare, ICRN partners, and community stakeholders; research available services and recommends resource development priorities.
+ Develop relationships with businesses, nonprofits, faith-based organizations, public agencies, schools, and community groups to expand resources, services, goods, volunteer support, and practical assistance for Idaho families.
+ Supports the Idaho Community Resource Network (ICRN) by strengthening coordination among 211 Idaho CareLine, findhelpidaho.org, Navigation, Child Welfare, and community partners to improve resource navigation and access to services.
+ Recruits and engages service providers to participate in findhelpidaho.org, including adding, claiming, and maintaining program listings; collects, validates, and updates resource information to ensure accuracy and completeness.
+ Coordinates resource development and validation activities, including researching organizations, resolving partial or uncertain matches, preparing data for upload, conducting provider follow-up, and addressing routine databases and listing issues.
+ Implements assigned community engagement initiatives, including Community Builders and Fostering Family Adventures, by developing partnerships, coordinating resources and activities, and expanding support for foster, kinship, and adoptive families.
+ Coordinates partner meetings, outreach activities, presentations, conferences, workgroups, and follow-up communications; represents the division at community and stakeholder events.
+ Provides resource education and training support to 211 Idaho CareLine specialists by coordinating subject matter experts, identifying emerging resource topics, and developing reference materials to strengthen resource navigation and referral practices.
+ Maintains accurate documentation of resource providers, program information, partner contacts, commitments, outreach activities, project progress, and outcomes in approved databases and tracking systems.
+ Monitors and evaluates resource development activities, provider participation, database quality, community engagement, and identified service gaps; prepares reports and recommends improvements to resource development, partnership strategies, and resource navigation practices.
MINIMUM QUALIFICATIONS:
You must possess all the minimum qualifications/specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.
+ Experience identifying, organizing, or coordinating community services and resources. Typically gained by approximately one year of participating as a member of a group identifying community resources and organizing or coordinating community support to meet needs or problems.
+ Experience making oral presentations. Typically gained by a
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