Credential(s) Offered
Employment, Measurable Skill Gain Leading to a Credential
Method of Delivery
Hybrid or blended
When offered
Daytime Hours, Evening Hours, Weekends
Instructional Program (CIP)
Office Management and Supervision.
520204
Description
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Details
Program Length (Weeks)
3
Hours
45
Entrance Requirements
High School Diploma or Equivalent
School
WIOA Approved Program
Yes
Curriculum Competency Based
no
Training Location(s)
MindMatters Learning
Local WIB
40 - REG-1 WIB 1-5
Name of Credential
Office Supervisor
Type of financial aid offered or have access to
none
Refund Policy
on file
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
No
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
In-State Tuition
$894.00
Out-of-State/District Tuition
$895.00
Total In-State Program Cost
$894.00
Total Out-of-State Program Cost
$895.00
Demand Occupation(s)
43-1011.00First-Line Supervisors of Office and Administrative Support Workers
$35.00 per hour
Required Certification: na
