Credential(s) Offered
Employment
Method of Delivery
Hybrid or blended
When offered
Daytime Hours, Evening Hours, Weekends
Instructional Program (CIP)
Description
All classes are delivered live.:
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
Microsoft Outlook
Customer Service
Time Management
Organize Work
Motivate People
Leadership Skills
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Details
Program Length (Weeks)
3
Hours
45
Entrance Requirements
High School Diploma or Equivalent
School
WIOA Approved Program
Yes
Curriculum Competency Based
no
Training Location(s)
MindMatters Learning
Local WIB
40 - REG-1 WIB 1-5
Name of Credential
Office Supervisor
Type of financial aid offered or have access to
Idaho Launch
Equus Workforce
WIOA
Refund Policy
Students are offered a refund within 10 days of starting the course. The student must have completed 20% or less of the course for a full refund. The refund must be written request and sent to your case manager and ExecuTrain/MindMatters Learning education manager. The workforce case manager must approve the student exiting the program and approve a refund.
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
No
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
In-State Tuition
$1,950.00
Out-of-State Tuition
$1,950.00
Total In-State Program Cost
$1,950.00
Total Out-of-State Program Cost
$1,950.00
